Executive level management out of touch treat billing clinicians like machines by the numbers and as disposable - Psychiatric Social Worker Kedren Community Health Center Employee Review

Re:Adult Outpatient Clinic.No regard for social workers’ time or input. Constant pattern of little to no notification of meetings. They do not provide any formal training or refer the therapists to any DMH trainings. Once employed you learn as you go. There are NO full time psychiatrists. Clients have been forced to wait from 3-7 months for an initial evaluation. The therapists (social workers) are overworked w/demands to produce 7.5 of billing and pressures to overbill (Medicaid fraud)Leaving no time to attend other tasks for clients unless you stay late without pay. Therapists are short staffed which means clients will have to wait two months to see a therapist for the first time. This means that since there is now only one Spanish speaking therapist the wait time is longer and the therapist is pressured to double book to see clients sooner. This causes clients to wait longer to be seen and shortens the amount of time in session to 30 min or less. Recent layoffs resulted in people who had been at kedren and close to retirement losing positions they had held for 15-40 years and new hires who have been there 1-3 months keeping their jobs . None of the clinicians were allowed time to terminate w their clients forcing them to abruptly disrupt all treatment plans.