Identity crisis - Manager Kapitus Employee Review

Kapitus is a growing organization that has been continuously improving its operation and culture. It's remote, the management teams have empathy for people and the internal feedback about working here is all positive. Reading these reviews it leads me to believe that the negative reviews are by employees who couldn't quite navigate the rapid change and are not flexible in style or accepting of feedback because my experience at kapitus is unlike any of these reviews. I have been here 6 years and I am very glad that I have gotten to see the growth and change and I can assure anyone reading this that the changes made are positive and for the better.

I would say the only con is that communication moves fast and sometimes changes in strategy or direction is slow to find its way down the communication channel.

I absolutely love working at Kapitus. The culture is one of the best parts of the company, it truly has a family feel. My managers are supportive, approachable, and always willing to help, and my teammates work very well together. There is a real sense of collaboration here, and everyone is focused on helping each other succeed. The benefits are great, and the overall work environment is positive and encouraging. I feel valued in my role, and it’s clear that the company cares about its employees. It’s refreshing to be part of a team where people communicate well, work hard, and genuinely support one another. As with most collections companies, the end of the month can be stressful, and there are times when the volume of work can feel a little overwhelming. That said, the team always pulls together, and the work gets done. The busy periods are manageable because of the strong teamwork and support from leadership. Great managers and leadership Supportive, team-oriented culture Family feel Excellent teamwork and collaboration Strong benefits Positive work environment

High-volume tasks can occasionally feel overwhelming End-of-month deadlines can be stressful, which is common in collections