Dedicated employees hindered by poor management and outdated systems - Inside Sales Representative KPS Global Employee Review

2.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most employees really want to do a great job taking care of customers.

Cons

•Hiring too many executive level positions. Not promoting from within. • Management does not want any constructive criticism. • Continuous improvement is only discussed in the endless amount of meetings. No real action is taken to improve processes. • The computer system is outdated and needs to be updated. The key process is "work around" the computer system which wastes valuable time getting work done. •Quality assurance is a joke. No one ever lasts in QA who wants to improve the quality and process.

Explore other reviews about KPS Global

5.0
5 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mostly good people, hybrid opportunities, good workspace

Cons

Low pay versus the market

3.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid position Great team and Team Lead

Cons

Company doesn't value employees Poor C-level management and leadership

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