Pros
Great discount; cool, easy-going customers; streamlined operational procedures (i.e. for merchandise transfers) were among the most efficient I've ever seen; goals set by corporate were very realistic and achievable
Cons
The commission plan is the same as the store's higher-volume cousin, Journeys. That makes no sense, as it's impossible to make any money under that structure in a low volume store except for a total of 6 weeks during the year when volume increases. I made minimum wage the whole time I was there, never earning a penny more. The store runs on two managers and no one else has keys. You alternate 5 and 6 day work weeks every other week, and if the other person goes in vacation then you work open to close all week. You're by yourself most of the time, and even when you're not you don't get a real lunch or break. You are allowed to run out and grab food but then you have to come right back and eat in the back room. You are a slave to the store and you make less than a 16-year-old McDonald's cashier. You never hear from upper management, such as your DM, except when they complain about your numbers. They're MIA for the rest of the time.