A very disappointing experience - Anonymous employee Jellycat Employee Review

1.0
20 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Nice office space - Nespresso machine

Cons

- Poor managers with very little people management experience - No communication or transparency from senior leadership - No employee appreciation - Very strange office atmosphere, not in line with company value of 'spreading Jellycat joy' - Low pay - Dull work - The grumpiest office manager you'll ever meet

Jellycat Response
2y
Firstly, thank you for leaving a review, we are sorry that you felt this way and always welcome feedback in order to help us improve. I'm sure you would have been offered the opportunity for an exit interview but if you feel you would like the opportunity to discuss this further please do not hesitate to contact the People Team.

Explore other reviews about Jellycat

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Passionate fan base Collaboration within the Sales Org, we're in it together Highly talented, growing team

Cons

Misalignment with Marketing and Sales, though improving Growing pains

2.0
26 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, good PTO, (mostly) nice employees

Cons

I had high hopes when joining this company. I quickly learned that there was little to no communication or support from UK to US teams. Nearly all US based MN employees are bitter and scorned creating a toxic work environment. I was let go with absolutely no warning and without any legitimate explanation. As a matter of fact, I had positive reviews almost up until the day I was let go. Makes me wonder what sort of people I was dealing with all along. In the long run, it was probably a blessing as this brand will undoubtedly meet the same fate as beanie babies.

7
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