employer cover photo
employer logo
employer logo

Jackrabbit Technologies

Is this your company?

Runaway As Fast As You Can - Anonymous employee Jackrabbit Technologies Employee Review

1.0
3 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people, remote work. There used to be good extras like parties or gift cards.

Cons

This is now a terrible place to work. Like another review said, they seem to be cleaning up the bottom line to sell the company. They can't lay off everyone at once, so instead, they make it so miserable that everyone except management's favorites want to leave. Departments have been cut to the bone so that people are spread so thin that they hardly have time to breathe. Management doesn't seem to know or care about what they're doing. They let go of nearly the entire marketing team, outsourced everything to a friend of a C-suite person, realized that wasn't going to work, and then had to retrain someone to do the work 15 people had been doing. They told the Care team that they were all-hands on deck, no PTO, working around the clock on a massive summer launch project. When it was finished (kind of), they let a bunch of them go! These were really talented people, but it didn't matter. The layoffs seem arbitrary, at best. When the outsourced marketing group's strategy didn't work, they told people, "Guess what? You're all sales now! Go to these childcare centers and talk up our products!" Yeah, no thank you. The main reason I took a job behind a computer was that I didn't want to be client-facing. But now I'm "not passionate" about the company? I guess they got me there. I'm not in this for the glory of childcare software, but I do expect a pleasant working environment, not based in fear and fake platitudes (for management: platitudes means overused words that lack depth, meaning, and sincerity). Let's see what the AI machine draws up to respond to this one. I'm guessing the phrases "season of change", "not for everyone," "customer-first mindset," or "exciting season of growth" will be in there somewhere.

Explore other reviews about Jackrabbit Technologies

5.0
12 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

2025 brought lots of change, but the company learned a lot, and I believe is on the verge of some accelerated growth with the onset of some great new features in the product. The teams here are energized and ready for it, and despite some rough seas last year, remain supportive of one another and genuinely care about the clients and their success. Last year ended up removing a lot of artificial guardrails, and has empowered the product team to initiate and execute things without getting bogged down in any decision-making paralysis. We know what customers need, now let's give it to them. I have always said this was the best job I'd ever had and I continue to say it. If you genuinely care about your craft, and care about the end user and their success, you will love it here because you get to see it happen up close. - 2026 Bonus plan for reaching company goals - 401k 100% match up to 6% - Competitive salary

Cons

- PTO is less than some other firms of similar size. - Leadership has been hollowed out a bit with some departures and folks retiring, but hiring is in full effect

5.0
26 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At the heart of Jackrabbit Technologies is a mission that drives everything we do: supporting an incredible client base. From dance instructors inspiring personal growth, to swim teachers imparting life-saving skills, and business owners dedicating their energy to such vital industries. This is why we show up every day—because we’re here to make a real difference. On the people side, I’m lucky to work with an amazing team of individuals who are always focused on delivering value to our clients. In a high-paced, high-accountability environment, we consistently collaborate to find the best ways to support the industry we serve. Accountability and collaboration are at the core of our culture, so be prepared to bring your ideas to the table, engage in candid conversations, and be challenged by leadership to push yourself every day. While the company is undergoing significant changes, I view this as a sign of progress. It can be a bit jarring at times, but I truly believe that we’re evolving to be an even more impactful player in the SaaS and youth activity center space. If you’re someone who thrives in fast-paced environments and wants to make a difference, this is the place for you.

Cons

Like any company in a state of growth, there are definitely challenges. The pace can be intense, and while we're constantly striving to improve, it’s not always easy to keep up with the rapid changes. The high accountability culture means there's a lot of pressure to deliver, and it can sometimes feel like you're juggling a lot at once. But if you're someone who thrives on solving complex problems and finding new ways to evolve, you’ll be right at home.

4
avatar
Jackrabbit Technologies Response
9mo
Thank you for taking the time to share your experience with us. We’re glad to hear that you value our mission, the impact we have on our clients, and the collaboration of the team, that’s at the heart of who we are and why we do what we do.
See reviews by: Helpful|Rating|Date|All