Salon and Beauty Needs Revamping - Salon Manager JCPenney Employee Review

2.0
21 Mar 2024
Recommend
CEO approval
Business outlook

Pros

401K, Employee discount, Paid vacation

Cons

Low wages, poor upper management, high turnover, The new company that purchased JCPenney does not care about its employees in general, especially the salon and beauty divisions. Managers are held to unreasonable standards of performance and expected to meet financial goals while battling understaffing, high turnover, old, outdated, broken equipment, and minimum support from management beyond lip service. Business is about profit but when the people component is devalued and diminished it leads to low morale.

Explore other reviews about JCPenney

5.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours great staff. Enjoyed my time

Cons

The pay could be better.

1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The employee discounts were alright

Cons

As a Cashier or Omni associate they don't take you seriously. Leadership loves to play hot potato with responsibilities and many times cashiers gets stuck with it. When dealing with angry customers they the managers don't show up or completely undermine you making you look like an ___.

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