Starts off good, but there's probably something around the corner - Anonymous employee JCPenney Employee Review

2.0
26 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good employee discounts Floor employees are super nice and easy to talk to Hires relatively young people starting off in retail

Cons

Management is always changing and there are very few people that can manage the schedules correctly. When someone starts working there, there are so many people that don't know about new hires that they mistake them for customers and become rude and even sometimes refuse to believe they're employees. When it came down to family emergencies and religious events they will not schedule around it

Explore other reviews about JCPenney

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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