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      JCPenney

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      JCPenney reviews

      Eh - Customer Service Representative JCPenney Employee Review

      2.0
      1 Aug 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Got out on the floor fast

      Cons

      Didn't teach me a dang thing. I watched maybe two videos and then was sent out to sell millions of dollars worth of jewelry without knowing what I was doing.

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      5.0
      20 Jan 2026
      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Laid back work, nice people to work with.

      Cons

      Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

      4.0
      2 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hrs, competitive salary, friendly Coworkers, Good bosses

      Cons

      Shoplifting, lazy employees, end of day cleanup always a mess.

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