Disappointing - Anonymous employee JCPenney Employee Review

2.0
10 Apr 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Home Office environment building is beautiful and mostly well maintained. Popular amenities are available (cafeteria, fitness facility, day care, doc-in-the-box, Walgreens pharmacy, mail room) and enjoyed by the associates. Covered parking (unless you're late to work) is great.

Cons

Historically, the company had core values, took care of the good associates and promoted those who earned promotions. Changes in administration removed the 'care of associates' and replaced the associates who had the knowledge, with younger, cheaper employees who have education but no actual knowledge. Not all managers have people-skills, which is a detriment to career coaching sessions (a.k.a. ' you need to look at job postings to see where you can move') and communication within the team. Unfortunate that the 'go-to' people were the first to 'go' and those remaining have no clue what they're doing.

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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