Poor hourly rates. - Operations Manager J. Crew Employee Review

3.0
22 Mar 2015
Recommend
CEO approval
Business outlook

Pros

They provide a good discount, the store is easily assessable. The merchandise is properly displayed. Generally nice associates. Willing to match the discount online.

Cons

Not a lot of opportunities to move up, poor hourly rates. Not competitive with other retail stores for manager wages and hourly associates.

Explore other reviews about J. Crew

5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and friendly culture

Cons

Too much work and Sometimes understaffed

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

4
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