Management is disorganized and do not want to see you succeed - Sales Support Associate J. Crew Employee Review

1.0
5 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Discounts are generous, scheduling is quite flexible. Managers were amazing AT FIRST. When the Eaton Centre location first opened, the management team was amazing. Too bad they've all left over the course of the past 2 years.

Cons

No growth, current management is terribly disorganized. There are way too many political things going on. I've seen some good talent driven away because of the management that refuses to promote up. They would rather hire and train new employees. This is all well and good except for when you hire in a new person into a position that someone else had already been working to attain. There are favourites. If you don't suck up, you will be forgotten. On-call shifts are very common, almost assigned more often than confirmed shifts.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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