Too much work, not enough time. - Visual Merchandiser J. Crew Employee Review

2.0
23 Apr 2014
Recommend
CEO approval
Business outlook

Pros

The discounts are amazing. Twice yearly employees receive 75% off of all sale merchandise, online and in store. The benefits packages are nothing to be scoffed at either. Long before most companies implemented same sex partner benefits, J. Crew was ahead of the game by ensuring that (as long as you could prove that you were a couple via financial documents) you and your partner received awesome benefits.

Cons

Almost zero work-life balance. As management, you were expected to come in early (7am) on your days off for meetings. The opportunity for creativity in the store environment is non-existent, even as the visual merchant, I got little say in what I was allowed to do. The amount of work was always more than could be tackled in a 40 hour work week but if you went over on hours, you would receive disciplinary action by the management. The schedules are inconsistent, lots of close/open shifts which make it hard to prepare for the next day. Huge communication gap between upper management and lower management.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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