Absolute Waste of Time - Anonymous employee J. Crew Employee Review

1.0
18 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The discount is the only positive.

Cons

I was employed for J. Crew for 2 months and was never scheduled to work at all. I left my previous retail clothing employer for J. Crew in hopes of moving up the retail ladder, however it was the most unprofessional and confusing experience in the 5 years I have been working retail. I had no way to contact any managers or the store other than calling the store directly or driving to work. They require employees to pick up their schedules for the week in person, and for 8 weeks, I drove to work in hopes for any kind of a shift, and I was not scheduled a single day. I am now returning to my former retail job, and will never recommend working for J. Crew to any of my friends and coworkers. I also was hired under the impression that the commission rate would allow for my pay to be more than my previous job. Not only did they give me a lower base pay than my previous retail job, the commission percentage was an absolute joke. If I had ACTUALLY been scheduled, then I would have been making less money than I had ever been making.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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