My experience with J. Crew was very positive. - Sales Associate J. Crew Employee Review

4.0
13 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Great employee discounts were definitely the best thing about the job. 30% off of everything and 60% off on select items. Also all sale items are 50% off of sale price for employees.

Cons

The normal cons of working in retail. Sometimes the hours are very long and the holiday season can be a nightmare but management does their best to make it as easy as possible.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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