Great Company - Customer Service (CSR) Isagenix Employee Review

4.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

i love my job here. i worked remotely for nearly 9 years for chat and email. the benefits were fantastic, work life balance was great, and i loved my coworkers.

Cons

management doesn’t listen to CSR’s. we are who took the front line calls and i could detect a quality issue on a product within 2 days of it happening based off customer complaints. we would file them, and no one would take the complaints seriously until it was too far gone and the company was losing money.

Explore other reviews about Isagenix

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Isagenix has been my professional home for nearly a decade, and it stands out from the six other companies I worked for before. I’ve never experienced the same level of commitment to employee well-being, and during challenging times I’ve always felt genuinely supported. What sets Isagenix apart is its strong focus on work-life balance, which goes beyond standard policies. Generous PTO, remote Mondays and Fridays, a birthday day off, and early holiday releases are a few examples, but the greater impact is how employees are genuinely valued as people, not just workers. The culture is collaborative, supportive, and inspiring, and the people I’ve worked with are relationships I know will last a lifetime.

Cons

As with any established company, there are periods of transition and change. I see this less as a setback and more as a natural part of the company’s evolution. While those moments can be difficult, I’ve seen leadership make consistent progress in improving transparency and communication, which makes navigating change much easier.

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, people, expertise, opportunity, culture

Cons

Pay was poor, frequent layoffs, disconnect from leadership and lower levels

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