Shopper - Anonymous employee Instacart Employee Review

3.0
18 Apr 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work when you want and for as long as you want when there are batches available. Pay is good. Customer service is excellent.

Cons

Too many people signed on then it is hard to get batches. Wear and tear on vehicle. Hard to contact Instacart when there are issues.

Explore other reviews about Instacart

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Daily Pay or weekly Flexible schedule

Cons

Customer service is terrible. No way to verify your income. The site is down and customer service will not help. You solve your situation. Also there is not a customer service or corporate phone number. To call when you have a serious situation!!!!

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