Highly political, corrupt and underpaying company - Anonymous employee Instacart Employee Review

1.0
4 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you like working 7 days a week for 16+ hours, this is the place for you

Cons

- Horrible HR - Horrible culture - A lot of politics for the size of the company - Directors will use you to get ahead, then term you for no reason - Low pay and extensive long hours required - A bunch of old timers there that call the shots, all without qualifications - Everyone on their platform has a negative view of them - Poor decisions made around security and privacy - Management is notorious for making unkept promises - Values employees that know how to play the game, rather than skills - Dying business. Everything is moving to automation - Stuck up, unwelcoming culture. You will feel out of place immediately

Explore other reviews about Instacart

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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