Challenging, Fast Paced & Amazing Co-Workers - Anonymous employee Instacart Employee Review

5.0
29 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy to make big change. The company has matured a lot in the last year where we are focused & prioritizing properly. Get to solve problems that haven't been solved before. I cannot say enough about the amazing people I work with. Majority of my friends outside of the office are from Instacart. No one has an attitude & is very humble.

Cons

Pay is below market & we need some stronger middle management leaders. Too many first time directors.

Explore other reviews about Instacart

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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