I love going to work everyday - Anonymous employee Instacart Employee Review

4.0
17 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have not had the "case of the Mondays" since I have started my role at Instacart. I also haven't had "Sunday night anxiety". We have some aggressive growth goals as a company right now but I think the people here make it healthy/fun - we believe in hitting our goals together (with a dose of puns/jokes/fun) and we care about the product/service that we are creating. My managers seem to care about my success and checks in frequently (both scheduled and un-scheduled). So far, I feel valued as an team member. Good benefits and vacation policy - it really is take it as you need it (at least for my team - haven't heard anyone complain about it). Very transparent leadership - the executive team shares everything that they can with the rest of us. It is nice to be part of the circle of trust and have our questions answered honestly and frankly.

Cons

People in the corporate office are really quiet for the most part. Not a bad thing necessarily but people don't regularly smile at each other or say Hi! when you are walking down the hall and pass each other (which is really surprising since people here are nice/humble). Some growing pains - Instacart went from a small start up to now what most would consider a medium-sized company (with a start-up feel). I noticed that some processes or systems might be playing catch up since everyone is razor focused on our main goals - and the other things will just have to be done later.

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5.0
10 Dec 2025
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Pros

Good pay Your own boss Your own hours

Cons

Slow at times Weather is bad at times

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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