A lot of potential - Anonymous employee Instacart Employee Review

5.0
12 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very autonomous roles. It's been really exciting seeing the partnerships that are coined each day. Instacart is great at setting a focused goal, putting a plan and strategy in place, and hitting those goals. Huge retailer and CPG brands on the platform. There are good growth opportunities here but you need to put in the work to get there.

Cons

Instacart is at the cusp of something very interesting. Instacart will be made or broken in the new few defining years.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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