Operations Teams - Anonymous employee Instacart Employee Review

3.0
20 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The working environment is awesome - the people you work with and around are super-friendly and very bright. It challenges you to improve while also allowing you to have some fun while doing it.

Cons

This is a start-up still so it is fast paced and is busy. Make sure you are ready to put in some long hours in the beginning and that you can handle change. Also, the company needs to show more commitment to both its full-time employees as well as part-time and contractors (shoppers).

Explore other reviews about Instacart

5.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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