Work itself is good, everything else is terrible. - Anonymous employee Infosys BPM Employee Review

1.0
7 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Relaxed atmosphere in office Friendly colleagues. Timesheet system when properly embedded into the business will allow you to take back any overtime as time off.

Cons

40 hour working week – 0830 to 1730 with 1 hour for lunch. Doesn’t reflect modern working patterns. 20 days annual leave is completely unacceptable. No option to purchase more. 3 days paid sick leave. Not that I plan to use months of sick leave, in the long term I’m not sure I can continue to work for a company that values me so little. No life assurance or healthcare policy. Statutory minimum pension that is only paid on ‘qualifying earnings’ – not even your full salary! Statutory minimum maternity, paternity, and adoption leave. Communication from Infosys is poor. One example – told we couldn’t roll forward holiday so people took their outstanding balances, then a few days before the period end we were told that they are changing the policy and we can roll forward holiday. Not good! Communication is worded as though it’s been written by a 4-year-old and I imagine is only appealing to a 4-year-old. Free parking isn’t a benefit when you’re in the outskirts of Birmingham. There is an option to work from home but it is not in the culture to do so. Management should push this. No social budgets. No tea and coffee making facilities (only free vending machines of questionable quality), no microwaves, no fridges. Expensive canteen. No space to hold meetings or take a call. Some rooms have been taken over by the Infosys leadership when they were supposed to be meeting rooms. Timesheet system is not user friendly. Suggestion box is ignored.

Explore other reviews about Infosys BPM

5.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good culture supportive environment and everyones in company hepls to grow

Cons

Salary , that is very low considerd the work

3.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively stable. Instead of being fired, if a contract with a client ends or the client is overstaffed. you are moved to another client. Clean facilities.

Cons

You have to weekly put in your hours in a system that can be troublesome. Work heavily depends on client you are put with. No remote possibilities at all even if the work can be completely remotely. Pay increases are limited to nonexistent unless switching to a trainer or team lead position. Equipment is outdated and problematic unless the client provides their own. Bad employee retention. Depending on client, training can be completely irrelevant to the actual job.

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