A wonderful place to work. - Medical Records Specialist Included Health Employee Review

5.0
26 May 2022
Recommend
CEO approval
Business outlook

Pros

A kind team to work for, one which has a combined mindset to do their very best for the patient. Everyone works hard for the same goal; they help each other learn and achieve great things as a team.

Cons

Adjusting to higher volume at times can be tough. Practicing time and task management tips are very imperative to a happy workday.

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Included Health Response
3y
We're grateful to have you as part of the team! Thank you for taking the time to share your experience, and for all that you do.

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
4w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Cons

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

1
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Included Health Response
1d
Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.
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