Catastrophe - Anonymous employee Impact Recruitment Employee Review

Unfortunately, I cannot recommend working for Impact Recruitment because it is in dire straits, with plummeting revenues, past and present payroll difficulties, and an exodus of employees in both the performance team and administration, leaving even the CEO, visibly defeated. A large portion of the headcount at Impact Recruitment holds titles such as "Manager," "Director," and "VP," causing a management-heavy environment without a quality leadership structure. The extreme headcount reduction has only increased the disparity between the producers and "leadership." My perception is that these hollow job titles may have been used as an incentive to retain certain staff. In my opinion, certain leadership strategies have been detrimental to the company. A specific unorthodox approach was the back-to-the-office mandate when sales figures flatlined. This mandate occurred multiple times and was generally directed at the teams that did not meet management's expectations. This felt like a punishment, especially because I believed many of the teams were set up for failure. It has shown time and time again that working from the office has not demonstrated statistical significance in improving revenues. Additionally, the steady reduction in office perks such as beverages, catered meals, and staff parties has further dampened morale and company culture. This has left me feeling like the company is in a tailspin. 2023 proved tumultuous for the company as financial constraints led to a nearly five-month-long halt in sales commissions. To our horror, we learned that we would not be properly compensated when we checked our bank accounts on the morning of the regular pay schedule. The way in which this infamous debacle was handled shattered my sense of job security and eroded the sliver of trust I had left in the company. Senior management also appeared to be blindsided by this fiasco and was left to clean up the mess (staff were incredibly disappointed that senior management were not consulted with prior). In my opinion, the ongoing decline in company revenue coupled with poor communication between leadership personnel suggests difficulties may still persist. Notably, its Human Resource personnel and their non-existent HR credentials left me with no confidence in the company’s practices and in the individual. Some employees have experienced firsthand the company's refusal to abide by employment laws and its company’s legally binding employment contract. This shattered completely my expectations of this role and their integrity. Amidst an astonishing drop in morale and job satisfaction, I feel that the presence of an in-office HR professional with HR credentials is indispensable. Keeping this role as is ranks very high on my list as one of the more questionable leadership strategies. Unfortunately, I have observed a continued decline with no course of action outlined to correct the trajectory of the organization, job security, employee morale, and company ethics. In my opinion, until the company starts addressing employee morale head-on, coupled with the economic recession, it is difficult for me to see a future where Impact Recruitment is still operating. This is evident by the number of impactful (no pun intended) resignations each month with no end in sight.