Call center - Customer Service Representative (CSR) Idaho Power Employee Review

3.0
25 May 2022
Recommend
CEO approval
Business outlook

Pros

they pay, good benefits, and solid people working around you. Plenty of potential for career growth, as long as you're willing to stick around a loooong time.

Cons

Its a call center. They try to pretend that they're different or have some kind of special work culture, but there are calls in que and hard metrics for everything you can imagine. If endless calls and classic call center experience is your thing, then great. They demand a lot, and pay is increased based on time rather than actual skill or responsibility.

Explore other reviews about Idaho Power

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good, flexible, and great opportunity

Cons

Not a great team and no interaction

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment with great benefits

Cons

Nothing negative to say about them

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