11 Aug 2015
ITX Corp. Response
10yWe pride ourselves on taking our team members' concerns seriously, and we regret that we haven't been able to demonstrate that to you. We value our collaborative environment, and if your opinions and suggestions aren't being respected, we hope you'll speak with someone in Global Talent right away. Our success depends on our ability to work as a team, and we will take any report to the contrary very seriously.
With respect to your concerns with benefits, the following information may be helpful:
- The Health Savings Account, a valued benefit at ITX, is offered through Key Bank, NA, which has over 1000 ATMs/branches nationwide. If you're having trouble locating a branch, you can find one here: https://www.key.com/about/customer-service/bank-branch-atm-location.jsp?entity=BRCH&entity=ATM
- You'll be eligible to participate in the 401K retirement program that includes a 3% contribution from ITX whether you contribute or not once you have been with ITX for 3 months. You should automatically receive the information needed to enroll, and will have the opportunity to meet with an Investment Advisor, at no charge to you, to help you make the choices that suit you best.
With every hire (yours included) we take special care to find great team members for our team, and we care about making those hires successful, long term employees. As a result of that about 61% of our team members are at or above the average tenure for the IT industry, despite the fact that we have been consistently increasing our workforce over the last 3 years. We would welcome any other feedback you have, and we would appreciate the opportunity to learn more about your particular experience so that we can improve experience for everyone.