Very supportive team and company; fast-paced, innovative environment - Customer Success Manager (CSM) ID5.io Employee Review

5.0
8 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Very supportive team and company (although remote-first, they really promote bringing the company together virtually and in-person whenever possible). - Fast-paced, innovative environment - they pivot when needed and review goals as a company, not just the senior leadership team. - Great opportunity to grow and succeed within the AdTech sector. - Excellent Senior Leadership team - they really care about the employees well-being and want all to thrive in the company both personally and professionally. - Great benefits, great culture and values, career development is prioritised.

Cons

- It is remote-first working which isn't for everyone (although ID5 do provide co-working space options). - AdTech is pretty a niche industry, so if it is new to you: you may have quite a steep learning curve up ahead. (The team will always try to prioritise your learning though, and they are constantly strengthening their employee onboarding process with additional education and learning.)

Explore other reviews about ID5.io

5.0
10 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Amazing benefits for a company of this size (401k match, generous PTO, awesome health coverage, remote working, regular team offsites, diverse multi-regional workforce) - A fascinating and complex suite of products and solutions - you'll always be learning and growing while working on this business - A chance to join a small team and contribute in a meaningful way to the success of ID5, as well as the future sustainability and growth of the digital advertising industry as a whole

Cons

- A ton of work to be done to achieve our goals - with that work comes many challenges each day - not for everyone!

5.0
3 May 2024
Recommend
CEO approval
Business outlook

Pros

I've been with ID5 just a bit under a year and have had a very positive experience. From day one I was trusted to jump right in and get started, but also knew I could ask for the help and support I needed from my manager. In my experience, ID5 is a great place to grow and develop without feeling burnout or overwhelmed. Many companies talk about work life balance but ID5 is one of the few employers that actually walks the walk. My team has always been respectful of me during my time off (no emails, slack messages, help takeover my workload etc) and my colleagues have been quick to support me when I've had a particularly heavy workload. The gym/wellness stipend is a great perk and I've also been able to use the personal development fund to pay for a professional course I've had my eye on for a couple years now. Overall I'd recommend joining the team.

Cons

It's a small company, if you are coming from a big company it will be a major adjustment for you. It is a fully remote company so sometimes it can get a bit lonely but as long as you don't mind that you'll get on fine.

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