Smart people, decent products, but upper management changes direction and seems distracted, and has wasted money - Anonymous employee ID Business Solutions Employee Review

Thanks for the feedback; we've made a number of significant changes to our delivery organisation during 2015 which are aligned to improving the employment experience as well as delivering customer benefit. The HR team are very much focused on retaining all the things that make IDBS a great place to work but also looking for ways to strengthen the whole employment relationship.