Supportive Workplace with Great Growth Opportunities - Current Employee - Manager ICS-digital Employee Review

5.0
22 Jan 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely enjoy working at ICS and can confidently say it’s one of the best work places I've been a part of. Progression opportunities are definitely available for those who are willing to put in the effort and take a proactive approach. If you show dedication and initiative, your hard work doesn’t go unnoticed in my experience. The directors are incredibly approachable, always open to feedback, and willing to listen to ideas or help resolve any concerns. It creates a supportive atmosphere where you feel valued as part of the team. I have worked at plenty of places where this is not the case and you are often ignored, so it’s really great to have the opportunity to be heard and listened to. I believe ICS also creates a fun and engaging office environment with incentives like ice cream vans, pizza lunches, Easter egg hunts, and even scavenger hunts across Leeds! These touches really add to having a culture where people can get together and have fun. ICS is the only place where “Sunday scaries” have not been a problem for me. My mental health has seen a massive improvement whilst being here and I’ve always had very supportive managers, which is a rare and refreshing change compared to other workplaces I’ve experienced. I would definitely recommend ICS as a great place to work!

Cons

I don't believe there are any cons, there are certain areas that can be improved, but that is like any business.

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ICS-digital Response
1y
Thank you so much for your feedback. It’s great to hear that you’ve had such a positive experience with us. Creating an environment where our staff feel heard, valued and able to share ideas is a key priority for us as an agency, so we’re glad that this has been your experience. Most importantly, we’re so pleased that your time with us has had a positive impact on your wellbeing. If you ever want to chat further about your experience or have any other ideas on how we can build on the areas you’ve highlighted, then please do reach out.

Explore other reviews about ICS-digital

5.0
1 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Everyone's very polite, friendly, and forthcoming with help and advice in a line of work that rarely promotes feedback as it should. - Can often be relied upon to supply plenty of work days in advance. - Efforts to meet to new requirements or changes to original briefs seem to be genuinely appreciated. - Very good communication with remote collaborators. - Those who assign work stick to topics that you're good at and check in if they think it's a bit beyond your stated set of interests. - Flexibility is embraced and allows for you to prioritise work elsewhere if and when it's necessary to do so.

Cons

- Path to better rates exists but is opaque. - Requests for feedback on methods of improvement seem to have gone unheard. - Dry spells for work being assigned aren't too uncommon and, from this side, seem to come out of nowhere without much by way of warning or attempts to cover the dips. - Changes to requirements can appear as sudden without notification, such as through a blast email or newsletter, and come across as editorial inconsistencies, which can make it difficult to know the approach when different editors want different things from the work without forewarning.

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ICS-digital Response
1y
Thank you for sharing your feedback. We're really pleased you've had a good experience working with us and we appreciate your contributions. It's also helpful for us to understand the challenges facing our collaborators and where we can make improvements. If you are open to discussing your feedback in more detail, please feel free to reach out to a member of the Global Resourcing team. Finally, keep your eyes peeled for our revamped newsletter in the coming weeks!
5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic modern approach to the workplace with flexible working hours, working from home days, and even working from aboard. A diverse culture, with many backgrounds and skillsets working towards the same goals. Clear values and training evident from the start.

Cons

Not experienced anything negative yet.

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