Good management - Customer Service Representative (CSR) ICG America Employee Review

5.0
17 Dec 2021
Recommend
CEO approval
Business outlook

Pros

-Really nice managers and team lead - Good Pay for fair work - Relaxed work environemnt

Cons

- Additional responsibilities outside of phone service can be too time consuming - Sometimes call center got overloaded with small staff

Explore other reviews about ICG America

5.0
12 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Excellent--great environment, great people, excellent

Cons

None--it was all good and everyone wonderful

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good company to start off as, for call center role

Cons

no benefits at all available

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