Lack Empathy - Customer Success Manager Hypofriend Employee Review

1.0
15 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility, being able to work from home with high quality equipment.

Cons

Laying off employees while they are told no layoff will take place. Laying off employees while they are dealing with COVID-19 and cannot perform well.

Explore other reviews about Hypofriend

1.0
4 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Nothing you wouldn't find in any other company as well

Cons

- Management is lacking, from the CEO to every other C-Level, managers included. - Lack of empathy with employees, decisions are imposed, not discussed. - Overall management is kids playing with their parents money than professional leadership - Main app is a monolith made and decided by mostly one person. - Company rotation is big, average lasting time is 1 year at most. No plans for retention.

4.0
15 Jan 2023
Recommend
CEO approval
Business outlook

Pros

- Good work environment; - The majority of the final customers seem happy, and our mission feels good; - Modern management style, which provides you room to choose tasks and take initiative; - Despite the currently unpleasant market conditions the work environment remains good and there is not too much stress; - Beautifully diverse workforce; - Plenty of room for everyone to give their opinions and drive changes;

Cons

- Vulnerable to swings of the German Immobiliary market; - Some people might find it a demanding environment: Good communication and proactivity are really very important here; - It is still a startup. As such, it's quite a dynamic environment, and dynamic environments always bring stress together with their frequent changes.

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