Hypocritical - Financial Relationship Banker Huntington Bank Employee Review

1.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The benefits are very good.

Cons

Poor leadership - District Manager creates a hostile work environment and has received numerous HR complaints and no action is taken. Working there is more like being back in high school than being in a professional setting. Too aggressive in sales. We were told it is more important to make telemarketing phone calls than to tend to the customer's that come to the branch....no matter how long the line is......it is unacceptable to be transactional is what we were told. If that's the case just become an online bank....close the branches... and have the employees become full time telemarketers. They are only interested in sales and not service. Huntington is only interested in customers with high balances and good credit despite the fact that their slogan is "Welcome". We were told by upper management not to waste our time with customers that have ITINs because they will never qualify for loans or investments. They preach an all inclusive, welcoming culture...but definitely don't practice what they preach.

Explore other reviews about Huntington Bank

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work flexibility, culture, people, community

Cons

Pay ambiguity, poor leadership driven by politics

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Health Insurance is really good for diabetics. PTO is generous, but you can't use it when you want. Some branches are great while others make you want to quit immediately. Make sure you are interviewing at one of the good ones if you want to be part of the company. Coworkers 60% awesome! The others are so bad they need to be fired.

Cons

Recent changes keep getting worse and more frequent. Use of PTO was greatly slashed and means fighting with coworkers for time off. Management cares more about sales than the customers and the employees combined. It's getting giving servitude not a place to realistically grow. Most people have to apply for internal promotions 3-5x before getting it. They make you do all the work for those roles unpaid first, though. So if you want to overwork yourself with twice as much work to move ahead - this is a great place for you. Get ready to call the same customers every week for product pushing.

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