WARNING: STAY AWAY - Anonymous employee HomesUSA.com Employee Review

1.0
12 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office manager was a nice person and people only stayed there because of her. Many times she was pretty flexible with hours and breaks to meet the employees needs. But this might have been more due to lack of time on her part to properly manage everybody, since she did the work equivalent to at least 4 different people.

Cons

They do intelligence tests during the interview, but once they hire smart people, they tear their confidence down with criticism. The CEO and owner of the company, Ben Caballero, is a micro manager and does not think anybody else is as competent as he is. He verbally abuses employees on a daily basis to feel better about himself. He constantly says sexist and racist comments in the office. He doesn't sell a single home, yet claims to be top agent in the US and in the world because of his MLS listing software. Employees usually spend all day putting out fires and stressed out since the company software and websites do not work properly. There is no proper training for new employees because everybody is busy solving problems. It's not a normal day if somebody doesn't end up crying or cussing.

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HomesUSA.com Response
7y
We value your constructive criticism and regret that you had a negative experience while working at our company. We take it to heart. No one deserves to feel that they are incompetent or to hear objectionable statements made by anyone. The company does not tolerate that kind of conduct as a matter of policy. We strive to hire and retain talented individuals. Accordingly, we have high expectations of our employees. The median tenure among our employees is currently 5.5 years, which exceeds by 31 percent the national average of 4.2 years, according to the Bureau of Labor Statistics. We believe this substantial tenure among our staff is the best indicator of the positive and inclusive work environment that we offer. We appreciate your recognizing the flexible work hours that the company offered you and the sensitivity that the company demonstrated to your scheduling needs. We believe that these qualities are among those that have contributed to our substantial employee retention rate. As a 100% minority and veteran-owned business, HomesUSA.com is an employer that celebrates diversity with a staff of employees that is majority-minority. We hire our employees on the basis of merit and ability. In doing so, we do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status. Our CEO is an ethnic minority U.S. citizen of Cuban heritage, a product of a mixed-race marriage. The majority of his married life has been one of an interracial marriage. His record as the top-producing real estate agent in the U.S. has been independently confirmed by credible third parties, including Guinness World Records and REAL Trends. His record as the top agent in the U.S. has been published each year for the last six years in the Wall Street Journal and other leading industry publications. He has repeatedly publicly attributed his gratitude for his successful record to the diligent efforts of his staff. While no successful business is without its technical and operational challenges, our company has produced a history of success for which we are grateful and proud.

Explore other reviews about HomesUSA.com

5.0
7 May 2019
Recommend
CEO approval
Business outlook

Pros

If dull work gets you down, you will appreciate that there is hardly ever a dull moment. Great supportive team to work with and learn from. The owner, Ben is extremely smart and knowledgeable. As a team we are encouraged to make suggestions about improving processes. He listens to ideas and will take action to get them implemented. Telecommuters are provided with everything needed to work from home. The work-life balance this provides is extremely nice. My supervisor is hands on, knowledgeable, and cares about her team. She is always very understanding and proactive in working around “life” circumstances. Could not ask for better management! The company generously caters lunch bi-weekly during meetings, as well as offers other employee "perks".

Cons

Must be hard working and a team player to enjoy working here.

1
5.0
7 May 2019
Recommend
CEO approval
Business outlook

Pros

Great team to work with for more than three years now. A great mix of people who are dedicated, not afraid to work hard and their efforts have paid off as Ben, the owner, is the #1 ranked real estate agent in the WORLD! The first real estate professional to receive a Guinness World Record for home sales. Just Google Ben and listen to one of his videos or podcasts and you'll get an idea of how smart and down to earth he is. He is willing to listen to a different point of view and if you back it up with facts, he's flexible enough to change his mind. Not typical in a CEO! But Ben loves the real estate business and his clients more as much as anyone I have worked with in the past. So if you are customer-centric, not afraid to laugh, work hard and be surrounded by really great people, this is your place.

Cons

You have to be comfortable working with a team and being held accountable for doing your work well. If you are not dedicated, loyal and want to be part of a high profiled leader, than this isn't the place for you.

1
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