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Heid Music is proud to be a family owned business. One of our core values is open, honest, and timely communication. Our management team has an open door policy. Allowing time for our monthly Heid Huddles is one way we connect the entire organization to be more collaborative as a team.
We want our employees to take personal ownership of what they are doing. They can steer themselves in any direction they choose. As opportunities come up, our employees are empowered to drive and participate in change. They are encouraged to be a part of the solution. We believe in continuous improvement and we continue to learn how to improve at what we do and how we do it.
We are lucky to work in the exciting industry of music retail and to have the mission of music education for all people. We have an incredible team of dedicated employees working to make every customer experience “Bravo” service for over 68 years.