Pros
The mission behind HCB is gratifying because it helps our customers grow their lives and their businesses at the same time. I find it rewarding to work here and see the positive impact we're making. I enjoy the team I work with and learn from. Shanda Sumpter constantly challenges me to grow, which is an asset I cherish, both personally and for my work development. Not to mention how incredibly flexible the work-life balance is. For me, as a military mom of two young children, that itself is the biggest blessing.
Cons
In 20 years of working in finance, I have never started at a company where everything behind the scenes was a well-oiled machine from the beginning. Turnover and a lack of SOP communication are the most significant breakdowns I see repeatedly. Meaning when someone exits, they are not properly training the next in line, and over time, responsibilities fall to the wayside. This is very common and a good description of HCB falling under those same working conditions, making it difficult for the wrong people at the wrong times to enter a new workplace. However, it starts from what can feel like being in the weeds, which is not a proven environment for everyone.