Job seekers think twice - Customer Success HealthJoy Employee Review

2.0
4 Apr 2022
Recommend
CEO approval
Business outlook

Pros

You will meet a handful of intelligent people who are hardworking and want to make a difference.

Cons

If you're looking for autonomy in a role, you will not find that here. CS leadership continually looks over your shoulder to see if you've sent out an email correctly, slacks you over the weekend or outside business hours. You start to fear the the typing awareness indicator. There is a major lack empathy from the higher ups in this department which is exhausting and employees lose steam quickly. No project or effort will ever be good enough.

Explore other reviews about HealthJoy

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great product, solution that everyone navigating healthcare needs.

Cons

Pay should be more and benefits better for employees

3.0
19 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you get a good direct manager they will support you with your goals and finding new opportunities for you.

Cons

Constant reorgs give most teams whiplash.

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