Good culture but low pay - Client Services HealthEquity Inc. Employee Review

3.0
22 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Lots of extra-curricular things such as welllness, volunteer time, gym benefits, HSA contributions and matches. Fun virtual events or events within the hub of where you work.

Cons

Low Pay Messy career paths throughout the whole company and departments. Leadership does not acknowledge those who actually do the work.

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HealthEquity Inc. Response
3y
We appreciate you taking the time to leave a review. We love and take pride in our culture and are happy to hear that you have had a Purple experience! HealthEquity works hard to ensure a competitive and comprehensive compensation package relative to the current market. Our people team is working hard to develop and implement programs that give clarity and support for career development and recognition. We're excited for positive and exciting changes in the future!

Explore other reviews about HealthEquity Inc.

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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