Started with an amazing mission, but lost that light - Therapist Hazel Health Employee Review

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had a really supportive supervisor and a great team. The remote flexibility gave me a good work-life balance. Working with the clients made the job feel meaningful. Great benefits overall for the full-time employees.

Cons

I was laid off with no notice, along with about 130 other staff members. There was a lack of transparency while the company was merging, so it was unclear where things were going. Clients did not receive proper closure, especially high-risk kids with significant trauma. Many immigrant clients were told their therapist had “transitioned,” with no follow-up or honesty about the layoffs. Overall, the way everything was handled felt very disorganized. Also, the caseload expectations for high and led to burnout for some clinicians.

Explore other reviews about Hazel Health

5.0
21 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Comp - Benefits - Team work

Cons

None that I can think of - just growing pains.

1
avatar
Hazel Health Response
11mo
We’re grateful to have you on the team and truly appreciate you sharing this feedback. It’s people like you who make Hazel such a great place to work. Thanks again for your kind words.
2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being able to work 4 days remotely with kids is great!

Cons

There have been major changes in the past year. Most recently, all therapist positions have been cut to part time. Leadership does not allow those in non-leadership roles to have any voice in changes that directly affect us. We are treated as though our purpose is to bring in money for the company rather than to provide quality therapy. This is drastically different from what Hazel once was.

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