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Harbor Freight Tools

Engaged employer

Great Company, Bad Management - Sales Associate Harbor Freight Tools Employee Review

3.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Company offers great benefits and training.

Cons

Manager is inappropriate, the way they handle females being harassed by customers is horrible and inconsistent.

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Harbor Freight Tools Response
1y
We appreciate you taking the time to share your experience. Here at Harbor Freight, we value people above all else, and the safety and well-being of our Associates is our top priority. We do not tolerate harassment or inappropriate behavior from customers and Associates. We take these matters very seriously and we strongly urge our Associates to connect with their HR Partners to report such matters. We want you to know that your feedback is very important to us, and we will share this with senior leadership. Thank you for your hard work in Crystal Lake, IL and we wish you all the best.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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