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Harbor Freight Tools

Engaged employer

Steer clear of corporate - Anonymous employee Harbor Freight Tools Employee Review

2.0
13 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some wonderful and hard working people work at corporate. Company now allows most corporate employees to work remotely. COVID response was great. Benefits are expensive but decent. Community work and Tools for Schools is amazing.

Cons

Everyone is overworked and burned out at corporate. Many people are dealing with mental health issues, but if you take a leave or tell people you're struggling it will be held against you. It's impossible to take time off (they expect you to check emails while you're on PTO). Company grew staff in some departments and not in others resulting in increased workload for many. Decision making is slow and changes constantly. The senior leaders have no strategy and everything is a priority (priorities change daily). Too many meetings with no decisions. People are afraid to speak up or complain or even ask questions for fear of retaliation. Lots of favoritism - promotions and opportunities are based on whether your manager likes you and if you work long hours. HR is terrible. We had a great HR Business Partner but she quit suddenly without another job lined up. What does that tell you?

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Harbor Freight Tools Response
4y
Thank you for taking the time to provide us with your detailed feedback. We appreciate you sharing your experience and providing valuable feedback as we strive toward our goal of being the best place to work. We encourage our Associates to use the many resources available to express any workplace concerns and work toward resolution. In addition to your HR Partners, you can always reach out to the Employee Relations team, the HFT Outlet or you may email culture@harborfreight.com with any concerns. Additionally, we value the health and well-being of our Associates above all and want to ensure you are also aware of the benefits available to all Associates to address the issues that you raise. Thank you again for your valuable comments and for your continued hard work.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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