Does HCF (Australia) pay their employees well?

According to anonymously submitted Glassdoor reviews, HCF (Australia) employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HCF (Australia). This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at HCF (Australia)?

60% of HCF (Australia) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCF (Australia) 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at HCF (Australia)?

Member Care Consultant (11) , Customer Service (8) , Customer Service Officer (6) , Customer Service Representative (6) , Manager (6) , Marketing Specialist (5) , Sales Representative (5) , Team Leader (5) , Business Analyst (3) , Sales (3) , Analyst (2) , Branch Member Consultant (2) , Consultant (2) , Dental Assistant (2) , Finance (2)

What are the pros of working at HCF (Australia) according to real employee reviews?

"Some good people trying to make a difference" ((in 20 reviews)); "Flexible, good team, and several components to learn and grow" ((in 10 reviews)); "The staff are friendly and generally helpful" ((in 9 reviews)); "Good work life balance." ((in 8 reviews)); "One of the pros is that the pay is good." ((in 6 reviews))

What are the cons of working at HCF (Australia) according to real employee reviews?

"culture was toxic, defensive, closed" ((in 20 reviews)); "The main con is that there is poor management" ((in 17 reviews)); "Low income and only Lateral movement and no career progression." ((in 8 reviews)); "Office politics is everywhere" ((in 6 reviews)); "Bullying accepted and not actioned" ((in 4 reviews))

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HCF (Australia)

HCF (Australia) reviews

Commercial and Operations Manger - Commercial Operations Manager HCF (Australia) Employee Review

4.0

22 May 2018

Commercial operations manager

Recommend

CEO approval

Business outlook

Pros

Autonomy, Growth, Trusted and professional

Cons

Out of hours work too long

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5.0

13 May 2026

Branch member consultant

Recommend

CEO approval

Business outlook

Pros

HCF is a rare thing: a company that actually doesn't just say it values inclusivity and a human touch, but actually empowers staff to put those values into practice. The working environment is genuinely lovely, with supportive colleagues and management. It feels good to work for a not for profit.

Cons

It's face-to-face customer service, which isn't really a negative for me but for some people it would be as there is no work from home in face-to-face customer service. The pay also isn't the most generous, because HCF is a not for profit insurer.

4.0

9 Jun 2026

Branch member consultant

Recommend

CEO approval

Business outlook

Pros

Really good work culture and staff

Cons

Pay not so great as it as I found it

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Jobs at HCF (Australia)

Branch Member Consultant

Branch Member Consultant

Branch Member Consultant

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HCF (Australia)

Commercial and Operations Manger - Commercial Operations Manager HCF (Australia) Employee Review

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