Overworked, Underpaid. "Just a number" - Medical Office Specialist HCA Healthcare Employee Review

2.0
27 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits like health insurance and tuition reimbursement. Sometimes you get free lunches.

Cons

No raises even when you give it your all and work very hard. Unpaid holidays, they forcefully take away your saved PTO hours for the 5 main holidays like Christmas etc. so it is very difficult to save up to take any time off they also take your saved PTO if you call in sick with a legitimate illness. You're overworked and very underpaid. There is no employee appreciation, no bonuses, no rewards and not even a Christmas or Holiday party to show appreciation for being overworked. You are just a number with HCA. They offer sign on bonuses to new employees but do nothing for the employees who've stayed for years and worked through the entire COVID pandemic.

Explore other reviews about HCA Healthcare

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Really strong culture and opportunities to grow in your carrer.

Cons

It is a BIG company and it is easy to get lost in the crowd.

1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There some flexibility with scheduling and they let you pick up as many shifts as you want and pretty much your own schedule.

Cons

Very poorly managed, chronically understaffed but managers are dismissive and deny it. The support from staff is inconsistent, the staff nurses are either fresh new grads or very bitter nurses who don’t want to help and expect you to handle everything by yourself as a tech. Most nurses here are PRN’s on contracts that get floated so it’s really hard to expect consistency in the staff you work with and build trusting relationships. Management will promise to train you as a unit secretary but will never follow up. They also agree to help you get opportunities for learning and growth but refuse to follow up or forget about it altogether, despite reminders. It’s not a priority. If your goal is to grow and learn more this is not the place. It’s running on fumes at 95% of the time. Very high turnover, we struggle to keep staff. They’ll call you in to pick up when they’re understaffed with no incentive or something minimal like “swag” (some gear). Very poorly compensated and you will not be appreciated for the hard work you do. Also it took 2 months for them to get me started despite numerous attempts to reach the HR, Management etc.

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