Pros
-Fun place to work -Meeting interesting people -Making genuine connections with customers -Awesome coworkers -With genuine, real effort, you can make good money -Great employee discount -Get to play some awesome gear, new and vintage
Cons
-Large percentage gaps between commission tiers which results in a BIG pay gap from the top employees and the "bottom" employees. If you're in the drum or accessories department, good luck. The commission scale is not in your favor - at all. (foot traffic is just not terribly high at this location) Albeit, with some effort you can still squeeze SOMETHING out of it -Heavy and often unwarranted pressure from sales managers -You cannot trust anything management tells you -No real guidance, and when the managers do give guidance, it was usually entirely counterproductive Your job is never safe at this location. I even witnessed seasoned, long-time great employees get dropped without warning. If management wants you gone, they will find a way to get you out at the flip of a switch, even if it means blatantly lying. Thanks to the arbitration agreement you must sign, this makes wrongful termination entirely possible without much recourse to the company. You can be a consistent top employee, meeting and exceeding expectations, never having a single issue regarding behavior or attendance, being looked up to and respected by your coworkers, and even being groomed to be a sales lead/manager - and they will still quickly & wrongfully turn their backs on you in a heartbeat. Before I worked for this company, I was very aware of this possibility due to negative reviews literally everywhere about working for Guitar Center. Guess what, they're true.