Only worth it if nothing else is available - Clothing Processor Goodwill Employee Review

2.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The overall goodwill mission is good and I like contributing to helping people in need and struggling financially.

Cons

The management is not great. They will routinely drop impossible time based tasks and get mad when they aren't completed. The production team is expected to do about 3 hours of work in 1 hour right at the beginning of the day and if you can't meet that goal then the managers get in a negative mood for the rest of the shift. Management will also add new small rules for the production team to follow then act like the new rules have always been in there and get upset when they aren't followed, (these are small rules like the orientation of clothing racks or the way you put tags on merchandise). The upper management will constantly increase expected production numbers while the people working in production are still unable to meet the previous numbers. The job will beat you down day after day and make you feel incompetent for it.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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