Q: What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

Question 1

Does Goodwill pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

Question 2

How satisfied are employees working at Goodwill?

Accepted Answer

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at Goodwill?

Accepted Answer

Sales Associate (544), Cashier (498), Sales Associate/Cashier (320), Retail Sales Associate (298), Donation Attendant (276), Assistant Manager (203), Store Manager (179), Manager (132), Processor (93), Production Associate (88), Employment Specialist (84), Retail Associate (79), Case Manager (74), Store Associate (74), Assistant Store Manager (62)

Question 4

What are the pros of working at Goodwill according to real employee reviews?

Accepted Answer

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 199 reviews)); "They also were great for the employees" ((in 122 reviews)); "flexible schedules are nice when they occur" ((in 114 reviews)); "work environment is good and" ((in 110 reviews))

Question 5

What are the cons of working at Goodwill according to real employee reviews?

Accepted Answer

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "The staff is usually all special needs with no training." ((in 97 reviews)); "Low salary and not good working" ((in 91 reviews))

Question 6

What are employees saying about Goodwill redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill redundancy and their outlook for job security at Goodwill in 2026.

Goodwill

Underappreciated employees/ high daily quotas - Merchandise Processor Goodwill Employee Review

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