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      Gloat reviews

      Save Yourself Find Work Elsewhere! - Anonymous employee Gloat Employee Review

      1.0
      10 Jan 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Salary was higher than like organisations - Benefits are relatively generous - Most of the individual contributors there were great

      Cons

      - The HR team are out of The Office: leadership spies and not in touch with reality - Corporate leadership is essentially clueless on the employee and customer experience - Customer Success leadership (director and up) are amateur, ego driven, and afraid to step up for their teams - Excuses run rampant. Rather than fix known issues leadership prefers to make up excuses - Clear lack of focus on the customer experience and a product that causes more issues than value - Step in line or leave culture: One is not free to raise concerns or provide opinions that differ from leaderships due to fear of reprisal - Poor work/life balance

      avatar
      Gloat Response
      2y
      We are sorry to hear that the experience we strive to offer at Gloat is not what you've seen. Throughout onboarding and the employee journey we check in and listen so that we are constantly conscious of where we are doing well and how we can improve. We're grateful to have customers who are partners in our growth and success as well. Thank you for your feedback - we've taken note and we will continue to be here for you and all of our Gloaters.

      Explore other reviews about Gloat

      5.0
      6 Dec 2024
      Director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Gloat has really strong product leadership and vision and is doing some of the most genuinely innovative work in the space.

      Cons

      Resources always constrained, like in any startup environment. Extreme ownership and hustle is the default here. Not for everyone.

      1.0
      31 Mar 2026
      Sales ae
      Recommend
      CEO approval
      Business outlook

      Pros

      Product fit for many large org's

      Cons

      Leadership does not trust sales rep's, many employees monitoring tools in place. All discovery calls and demo's recorded in Gong, then analyzed and heavily criticized in follow up emails by leadership. Rep's required to conduct their own demo's, no SC support. Customers are not renewing and many ongoing implementations have issues supporting go-live. Reps are losing to prospects current tech stack vs. adding a new vendor. Just this month laid off 20% of workforce, completely unannounced. Very low moral. Lastly, if you are considering a position with Gloat, should they ever be able to hire again, be diligent and reach out to current and past sales to get an honest opinion of a day in the life here. Any/all positive reviews are posted by current leadership to pad the reviews.

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