Great benefits and pay but no work-life balance - Waiter and Bartender Giggling Squid Employee Review

3.0
26 Dec 2022
Recommend
CEO approval
Business outlook

Pros

-50% off food. -Flexible working hours. -Service Charge so they pay better per hour than most restaurants. -The teams I have worked with in this company have always been great, people are encouraging, supportive and understanding.

Cons

-Shifts are often scheduled and cancelled last minute, and it feels like working on call except without the pay. You often feel pressured to take shifts because you have no idea when your next shift will be. -Had shifts changed without being informed. This has then been updated in the work group chat, but not actually changed in the rota app which I think is unprofessional. -Outside the holiday season you are lucky to get more than 10 hours per week.

Explore other reviews about Giggling Squid

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good food benefits and culture benefits

Cons

No vertical movement, high expectations low rewards even less incentive and no actual training

4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at Giggling Squid helped me build strong customer service and teamwork skills in a fast-paced environment while gaining confidence handling busy shifts and guest interactions. The role also improved my communication, multitasking, and ability to stay calm under pressure.

Cons

The environment could sometimes be physically demanding during peak hours, with long shifts and high customer volume requiring constant energy and focus. Balancing speed of service with maintaining high customer experience standards could also be challenging at busy times.

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