Short-staffed, miscommunication across all departments/in training, HIGH STRESS - Member Service Representative GeoVista CU Employee Review

Good work environment, professional, PTO,

Not always willing to work with schedule

PTO accrues decently each paycheck. At a few branches, you’ll have a good team. Banking hours/holidays are a plus. Some people from different branches are helpful and nice at times.

Training is a joke (they throw you out on a teller line after 2-3 days of “training”). The other departments do not like to communicate with one another to best help the member. Upper management is wishy-washy with policy and procedure and no one is on the same page. Ask questions, it’s considered gossip. They pick favorites and do not give attention to branches that can use the help and guidance. The work environment is like walking on eggshells. They do not like criticism from members and will bow down to the whims without investigating the situation throughly.