AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.
Supportive team environment with opportunities to work on challenging analytical projects. Strong exposure to pricing strategy, data analytics, automation, and cross-functional collaboration. Flexible work culture and opportunities to learn new technologies.
Cons
Some processes can be complex and require coordination across multiple stakeholders, which may occasionally slow decision-making. Priorities can shift quickly depending on business needs.